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Online support
Need help now? Online support is available 24 hours a day 7 days a week.
It is possible to get support whenever you need it via the V-Base solutions archive and self-service case logging system.
The solutions archive is available 24 hours a day / 7 days a week and contains solutions to real V-Base technical support calls. Search the solutions archive.
Log a case
Should you require support out of our normal working hours it is possible to log a support case with our helpdesk online. Once you have logged a case you will receive a case notification and a member of the support team will contact you as soon as possible.
The 'How to' guides are available at any time for guidance and support for how to use V-Base 2.5 Search the 'How to' guides.
V-Base Training
V-Base training gives you information on how to use and make the most of our volunteering management software V-Base and how to advertise your volunteering opportunities on Do-it For more information please view our V-Base 2.5 training information.