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V-Base FAQ|

  • What is V-Base?

    V-Base is a volunteering recruitment and management software. V-Base has a range of tools to help you manage and match your volunteers and opportunities. With the customisable reports you can quickly analyse your information to find conversion rates, demographic breakdowns and much more. V-Base is the only volunteering management software that enables you to post your opportunities directly onto Do-it.
  • What type of organisations use V-Base?

    V-Base is aimed at large volunteer involving organisations who want to recruit a large number of volunteers and do not already have a contacts database for their volunteers. To help you decide whether V-Base is right for you, you can explore the three different ways in which organisations can post their opportunities on Do-it.
  • What if I already use V-Base Recruiter?

    If you already use V-Base Recruiter to upload your opportunities onto Do-it, you do not need to use V-Base as well. If however you are looking for a way to store information about volunteers and opportunities or generate reports on this information, V-Base may be more suitable for you than V-Base Recruiter. Please contact us to discuss these options further.
  • What is the difference between V-Base and V-Base Recruiter?

    Both V-Base and V-Base Recruiter allow you to advertise your volunteering opportunities on Do-it. V-Base is a PC-based database software that enables you to manage your opportunities and volunteers. If you are promoting volunteering opportunities on behalf of other organisations, V-Base also allows you to store details of the organisations you are working with and link them to specific opportunities. It also allows you to produce tailored reports. V-Base Recruiter allows you to easily upload your volunteering opportunities onto Do-it via an account accessed through the Do-it website. You can create sub accounts for your regional offices, other staff members or even individual project. Sub account holders will then be able to upload and manage their own volunteering opportunities. V-Base Recruiter also allows you to advertise your opportunities countywide. You can use our flow chart to help you decide which way to upload your opportunities onto Do-it
  • How do I choose between V-Base and V-Base Recruiter?

    It depends on your organisation's needs. We are more than happy to talk through your options or arrange a time to demo V-Base either via the internet or in person at our offices. Alternatively if you would like a free trial disc please get in touch and we can send one to you. We have also created a flow chart which can help you decided which way to upload your opportunities onto Do-it.
  • Why do I have to pay for V-Base?

    YouthNet is a charity, but we still have to pay our way. We think V-Base is excellent value for money. V-Base has been designed in partnership with volunteering agencies, allowing us to tailor the functionality to suit the needs of the voluntary sector. V-Base also allows you to upload your opportunities onto Do-it, which is seen by over 160,000 unique visitors every month. Your contribution is not profit for YouthNet but will allow us to develop V-Base even further. To find out more, read about how other organisations have benefitted from using V-Base.
  • Is there training available for V-Base?

    We offer V-Base training on a monthly basis. Attending a V-Base training session not only shows you how to enter, manage and search for volunteer, opportunity and organisational data, but will show you how to make every day tasks much easier. From pulling off reports to completing mail merges, V-Base training will show you how to get the most out of your V-Base account. For more information, availability and prices, please visit our product support site.
  • What support is available after I get my V-Base account?

    Our dedicated Membership Team is here to help you get the most out of your V-Base account. We also offer technical support via telephone. Head to our product support site for more information.
  • Who else currently uses V-Base?

    V-Base is used by almost all of the Volunteer Centres across England. Many other large volunteer involving organisations who centrally manage their volunteers, choose to use V-Base. To find out more, read about how other organisations have benefitted from using V-Base.
  • How can I apply for a V-Base account?

    Please contact us if you would like to purchase V-Base. When you get in touch well send you a contract to sign and complete. Once this has been returned and you've gone through the payment process, well send you a registration number and then you'll be ready to start uploading your opportunities onto Do-it. Please also get in touch if you would like to receive more information or a V-Base demo disc.
  • Can I network V-Base?

    V-Base can be networked, allowing more than one person to use and interrogate the same data at the same time. In order for V-Base to be networked, you must already have either a peer-to-peer or server-based network set up and configured. If you're not sure what you have, it is best to get someone in to do this and to explain how it works. Once you are ready to set up V-Base, please visit our product support website to find out more about networking V-Base.
  • How many people can use V-Base?

    At any one time up to 15 different users can be logged into your copy of V-Base.
  • Do I need to have any special equipment to run V-Base?

    The System Requirements for V-Base 2.5 include Operating System: Microsoft Windows 2000 or XP, CPU: Pentium 500 MHz (or faster), RAM: At least 128MB, Microsoft Office 2000 Professional or later, Internet connection and permissions to upload (If you have chosen to upload onto Do-it)
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